PinnedLeanne GriffinWhat can we learn from Gareth Southgate about psychological safety?The England team seem different this year. They are relaxed, happy, smiling. They race inflatable unicorns on their day off. They even…5 min read·Jun 27, 2018----
Leanne GriffinWho are the sea otters in your organisation?We may not always notice what they do, but without them, we’d be overrun with sea urchins.·3 min read·Oct 30, 2020----
Leanne GriffinWeeknotes 22–26 JuneExploring the unknown assumptions about our ideas.3 min read·Jul 3, 2020----
Leanne GriffinWeeknotes 8- 12 JuneHow might we help advisers feel confident they have the right answer?3 min read·Jun 12, 2020----
Leanne GriffinWeeknotes 25-29 MayWe’re starting a new experiment in the Citizens Advice Lab to help advisers find answers more quickly.5 min read·May 29, 2020----
Leanne GriffinWeeknotes 5 - 13 SepMy second attempt at writing up weeknotes and it’s still hard to carve out the time. It feels like an extra thing after I’ve done all my…·5 min read·Sep 18, 2019----