PinnedLeanne GriffinWhat can we learn from Gareth Southgate about psychological safety?The England team seem different this year. They are relaxed, happy, smiling. They race inflatable unicorns on their day off. They even…Jun 27, 2018Jun 27, 2018
Leanne GriffinWho are the sea otters in your organisation?We may not always notice what they do, but without them, we’d be overrun with sea urchins.Oct 30, 2020Oct 30, 2020
Leanne GriffinWeeknotes 22–26 JuneExploring the unknown assumptions about our ideas.Jul 3, 2020Jul 3, 2020
Leanne GriffinWeeknotes 8- 12 JuneHow might we help advisers feel confident they have the right answer?Jun 12, 2020Jun 12, 2020
Leanne GriffinWeeknotes 25-29 MayWe’re starting a new experiment in the Citizens Advice Lab to help advisers find answers more quickly.May 29, 2020May 29, 2020
Leanne GriffinWeeknotes 5 - 13 SepMy second attempt at writing up weeknotes and it’s still hard to carve out the time. It feels like an extra thing after I’ve done all my…Sep 18, 2019Sep 18, 2019